Nonprofit – Human Resource Development
This event is part of the series:
Duke University - Continuing Studies
June 6, 2017
9:00 AM - 4:00 PM
Speaker: Robert A. Kenney, Ph.D., ptt@lynchburg.net
This class addresses skills that you can use at the individual level to help your staff with problems that may affect their job performance and satisfaction. Learn how to strategically respond to issues related to individual employee communications, motivation, delegation, and coaching. Learn to actively listen to and give constructive feedback to employees, volunteers, and clients; how common myths about employee motivation can make you a better motivator to your staff, and how to use their individual differences to help your employees stay fully motivated. Apply an effective step-by-step process for successful and mutually beneficial delegation with shared, defined expectations. Prepare for and conduct a coaching session that could fully involve the staff member in understanding and mapping a strategy for performance improvement. The ability to help people experience success at work creates benefits for your employees, your volunteers, your leadership team, your organization, and those your organization serves.
Key Learning Objectives:
- Actively listen to another’s message, to fully understand its meaning.
- Clear up common myths about how to motivate people.
- Align people’s motivators with their individual needs.
- Apply an effective step-by-step process for successful & mutually beneficial delegation.
- Assess coaching situations to decide whether coaching is worth the time and effort.
- Conduct a coaching session.
Bio: Robert Kenney, Ph.D., works with people throughout the country as a part of the Duke Nonprofit Management Program. Along with teaching for the Program consistently since 1995, he works with other educational and nonprofit organizations, along with financial institutions, pharmaceutical and health care organizations, manufacturing plants, commercial transportation companies, and local, state, and federal governmental agencies. Bob has a Ph.D. in Organizational Psychology.
Register by clicking the orange button on this page.
Add event to:
